Privacy Policy
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Effective Date: [17-01-2024]
1. Introduction
Welcome to Vande Wellness. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your data when you access our website (www.vandewellness.in) or use our services within India.
By visiting our website or availing of any of our services, you agree to the practices described in this policy.
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2. Information We Collect
a. Personal Information: We may collect details such as your name, email address, phone number, physical address, and payment information when you sign up, make a purchase, or interact with our services.
b. Health Information: As an Ayurvedic healthcare provider, we may collect sensitive personal data including your health history, symptoms, and medical reports for personalized consultation and treatment. This is treated as confidential under Indian IT Rules.
c. Usage Data: We collect non-personal data such as IP address, browser type, pages visited, time spent on site, and device information to improve our services.
3. How We Use Your Information
a. To Provide Services: Your data helps us schedule appointments, offer consultations, and deliver wellness treatments tailored to your needs.
b. For Communication: We may send you updates, service reminders, wellness content, and promotional offers. You may opt out of marketing communications at any time.
c. To Improve User Experience: Aggregated usage data helps us improve website performance and service offerings.
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4. Information Sharing and Disclosure
a. Third-Party Service Providers: We may share necessary information with verified vendors including payment gateways, logistics partners, and communication tools to fulfill our services.
b. Legal Obligations: We may disclose your information when required by law, legal process, or government authority.
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5. Data Protection and Security
We implement reasonable technical and organizational security measures as per Indian IT Act guidelines to protect your personal and sensitive data. However, no method of transmission over the Internet is 100% secure.
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6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance site functionality and user experience. You may disable cookies via your browser settings, although this may affect website performance.
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7. SMS and WhatsApp Marketing
a. Consent: By providing your mobile number, you consent to receive promotional and service-related SMS and WhatsApp messages from Vande Wellness.
b. Opt-Out: You may opt out at any time by replying with "STOP" or contacting us at the details below.
8. Your Rights (Under Indian Law)
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You have the right to:
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Access and review the personal data we hold about you
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Correct inaccuracies
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Withdraw consent for data processing
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Request deletion (subject to applicable law)
To exercise these rights, email us at: info@vandewellness.in
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9. Policy Updates
We may update this Privacy Policy occasionally to reflect legal or operational changes. All updates will be posted on this page with the revised date.
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10. Contact Us
For questions, concerns, or to exercise your data rights, please contact us:
Vande Wellness
India & USA
📧 Email: info@vandewellness.in
📞 Phone: +91 9741305577